Participant Information

Thank you for agreeing to be part of our research project into {INSERT RESEARCH TOPIC AND GENERAL INFORMATION}. Your participation is essential to further understanding this important subject.

The survey is to be conducted using the PIEL Survey app. You should find it intuitive to use but some important information is provided here to make sure that you do not have any problems.

It is extremely important that you do not stop the survey or delete the PIEL Survey app unless we confirm that you can do so.

If you have questions or problems, please contact us at any time on:

{INSERT CONTACT DETAILS}

Setup Survey

Download the app

The app is available at these two locations, depending on your phone type. Please tap the link on your mobile device. You will be taken to the store. Then install the PIEL Survey app. It is free.

You will notice on the first installation that a "Welcome" survey will appear. This survey is not related to our research survey but is a sample from the app developer. Please tap on it and start the survey as a way of exploring the app.

Import Survey

We will send you a survey by email. You can open this in the app by tapping on the downloaded file and selecting the option to open it in the "PIEL Survey".

Activate and Run Survey

Simply tap on the imported survey and you will see that it is selected. On {INSERT DATE AND TIME}, please tap the green button at the bottom of the screen to start the survey.

A placeholder screen will show, giving the name of the survey and the completion date.

Wait for survey

There is nothing to do for the moment, the app will notify you when a survey is due.

{IF YOU REQUIRE THE PARTICIPANT TO ENTER THEIR SUBJECT-ID, INSERT THE SUBJECT-ID HERE AND INSTRUCTIONS TO INSERT IT THE FIRST TIME A SURVEY RUNS.}

We ask that you remember a few things:

  • it is extremely important that you do not disable notifications for the PIEL Survey app while a survey is running.
  • If you enable "Do not disturb", please exclude the PIEL Survey app if possible or remember to turn off "Do not disturb" when no longer needed.
  • Please keep your device charged and nearby with the volume at a level that you can easily hear.
  • Make sure the volume for notifications is sufficient to be noticed. Do not mute your device for prolonged periods.

Note: Android phones

Owners of some Android phones may require 3 further steps to allow notifications to be received. If during testing, you are not receiving notifications, please verify these steps.

  • Disable battery optimization for the PIEL Survey app.
  • Lock the PIEL Survey app in "Recent apps".
  • Do not close the PIEL Survey app during the survey period. It must remain in the background. If you accidentally close it, just reopen it.

If you are unsure of these steps, please see some examples on the support website.

Completing a survey

Notification

The survey will run for {INSERT NUMBER} days. {INSERT INFORMATION ABOUT SCHEDULE}

When you receive a notification, you can tap on the notification to start the survey or simply open the app.

{INSERT HERE AN EXPLANATION ABOUT MAXIMUM DELAY IF IT IS SET, THAT THE SURVEY WILL EXPIRE AFTER THE SET DELAY}

If you miss a scheduled survey, don't worry, the schedule will continue and you can answer the next survey.

Just answer as many surveys as you can.

Answering questions

Answering questions is easy. You must answer a question to be able to move forward, either by swiping or tapping "Next". You can always move backwards and modify answers.

You can put the app in the background during a survey then continue it again after a delay but if you close the app, you will terminate the current survey.

{INSERT HERE AN EXPLANATION ABOUT MAXIMUM DURATION IF IT IS SET}

Sending Data

The PIEL Survey app does not ever send out your data during a project. You are in total control of your data.

At the end of all the scheduled surveys, you will receive an alert asking if you want to send you data to us. Please choose to email the data immediately. It will be sent using your own email account directly to us.

A failure of sending the email will not delete the data and you can resend it later.

While this approach provides a high level of protection of your data, is's extremely important that you DO NOT delete the data or the app until we have confirmed that we have received your data and that you can delete your copy.